Utility accounts
October 14
After reading The Camrose Booster of September 30, I was disheartened to read that the City of Camrose is again resurrecting the issue of utility accounts and mistreatment of their staff. In this article, management has also tossed revenue into the mix.
Tenants/renters? Landlords? This is what the City is doing. The City is going to transfer your account for utilities into your landlord’s name. Why? Because the City has identified inappropriate behaviour towards staff that staff, at times, have found threatening and unsafe. So the City’s response is to lump all tenants/renters in the same group and label them as ones who are responsible for inappropriate behaviour.
It doesn’t matter how long you have had utilities in your name, you are one of those “tenant/renters” and are being grouped in with the troublemakers. Tenants/renters are not second class citizens and should not be treated as such by lumping them into a group that has very negative connotations.
This same topic has come up in prior years and it is quite clear that City Hall doesn’t have an effective policy or people in place to ensure the staff are treated respectfully and to deal with those who display inappropriate behaviour.
The councillors who voted for this amendment have enacted unjustly and unfairly to the citizens who pay their utilities promptly and with respect.
This new policy applies to business as well as residential, so you are no longer good enough or responsible enough to have utilities in your name. Doesn’t matter how much pride you take in paying on time or for how long–you are now under the wing of your landlord, unless of course you own your own home–you can have utilities, however, if that same homeowner rented space for their business the landlord would have utilities in their name.
In summation, mayor and council, the citizens expect leadership, downloading the problems of some by carving out a segment of the population and labelling them the same as troublemakers is irresponsible.
The way to convey to the City that you are responsible for yourself is to make your voices heard to the mayor, councillors and City management. The City staff who have endured inappropriate behaviour have been failed miserably by everyone involved which is why we are still discussing this topic. Enough, fix it once and for all. Take responsibility.
Hold those who cause the trouble accountable. Put staff in place who are capable of enforcing policy/procedures to protect staff.
Mickey Mohan,
Camrose
After reading The Camrose Booster of September 30, I was disheartened to read that the City of Camrose is again resurrecting the issue of utility accounts and mistreatment of their staff. In this article, management has also tossed revenue into the mix.
Tenants/renters? Landlords? This is what the City is doing. The City is going to transfer your account for utilities into your landlord’s name. Why? Because the City has identified inappropriate behaviour towards staff that staff, at times, have found threatening and unsafe. So the City’s response is to lump all tenants/renters in the same group and label them as ones who are responsible for inappropriate behaviour.
It doesn’t matter how long you have had utilities in your name, you are one of those “tenant/renters” and are being grouped in with the troublemakers. Tenants/renters are not second class citizens and should not be treated as such by lumping them into a group that has very negative connotations.
This same topic has come up in prior years and it is quite clear that City Hall doesn’t have an effective policy or people in place to ensure the staff are treated respectfully and to deal with those who display inappropriate behaviour.
The councillors who voted for this amendment have enacted unjustly and unfairly to the citizens who pay their utilities promptly and with respect.
This new policy applies to business as well as residential, so you are no longer good enough or responsible enough to have utilities in your name. Doesn’t matter how much pride you take in paying on time or for how long–you are now under the wing of your landlord, unless of course you own your own home–you can have utilities, however, if that same homeowner rented space for their business the landlord would have utilities in their name.
In summation, mayor and council, the citizens expect leadership, downloading the problems of some by carving out a segment of the population and labelling them the same as troublemakers is irresponsible.
The way to convey to the City that you are responsible for yourself is to make your voices heard to the mayor, councillors and City management. The City staff who have endured inappropriate behaviour have been failed miserably by everyone involved which is why we are still discussing this topic. Enough, fix it once and for all. Take responsibility.
Hold those who cause the trouble accountable. Put staff in place who are capable of enforcing policy/procedures to protect staff.
Mickey Mohan,
Camrose