Water billing
October 21, 2025
The City of Camrose Council has recently stated that they have three areas of concern regarding the administration utility accounts:
a) Staff Safety, b) delinquency, and c) cost of dealing with b).
Some people are being rude and displaying inappropriate behaviour, which is totally unacceptable. However, the actual facts to support a) and b) have not been made public.
To resolve the above, City council passed a motion to take all business and residential utility accounts and put them in the name of your landlord.
Basically, the City is blaming everyone who is a Tenant/Renter for this bad behaviour by treating everyone unfairly. You lose the independence of having your utility account in your name. You aren’t responsible anymore – your City of Camrose utility account has to be in the name of your landlord. How do you feel about not having the confidence or trust from City Hall to have a utility account in your own name?
Is the City council implying that all utility account delinquency and poor behaviour comes from Tenants/Renters only? Haven’t business and homeowners run into tough times periodically and gotten behind?
The transfer of utility accounts to landlords is simply because the City doesn’t have the procedures/policies or the personnel to carry them out. For once and for all, deal with this issue –City Hall can shut water off if it exceeds the deposit, City employees can hang up the phone if someone is rude, City employees can call the Police, or senior City employees can step up to help out at the counter if the situation warrants.
All people who object to being treated and grouped with troublemakers should demand from City Council to pass a new motion to reinstate utility accounts for those who qualify.
Granted, the City has said account transfers will be done over time, they shouldn’t be done at all. To treat Tenants/Renters as second class citizens isn’t acceptable and is simply lazy irresponsible governance.
Perhaps greater savings could be achieved by eliminating the positions of those responsible for not having the ability and or the motivation to hold the wrong doers accountable rather than the entire Tenant/Renter population.
City Council, do the right thing – pass a new motion reinstating utility accounts and deal with your internal issue of periodic resurrection of this issue and the lack of will or ability to enforce your policy/procedure regarding the administration of utility accounts.
Mickey Mohan,
Camrose
The City of Camrose Council has recently stated that they have three areas of concern regarding the administration utility accounts:
a) Staff Safety, b) delinquency, and c) cost of dealing with b).
Some people are being rude and displaying inappropriate behaviour, which is totally unacceptable. However, the actual facts to support a) and b) have not been made public.
To resolve the above, City council passed a motion to take all business and residential utility accounts and put them in the name of your landlord.
Basically, the City is blaming everyone who is a Tenant/Renter for this bad behaviour by treating everyone unfairly. You lose the independence of having your utility account in your name. You aren’t responsible anymore – your City of Camrose utility account has to be in the name of your landlord. How do you feel about not having the confidence or trust from City Hall to have a utility account in your own name?
Is the City council implying that all utility account delinquency and poor behaviour comes from Tenants/Renters only? Haven’t business and homeowners run into tough times periodically and gotten behind?
The transfer of utility accounts to landlords is simply because the City doesn’t have the procedures/policies or the personnel to carry them out. For once and for all, deal with this issue –City Hall can shut water off if it exceeds the deposit, City employees can hang up the phone if someone is rude, City employees can call the Police, or senior City employees can step up to help out at the counter if the situation warrants.
All people who object to being treated and grouped with troublemakers should demand from City Council to pass a new motion to reinstate utility accounts for those who qualify.
Granted, the City has said account transfers will be done over time, they shouldn’t be done at all. To treat Tenants/Renters as second class citizens isn’t acceptable and is simply lazy irresponsible governance.
Perhaps greater savings could be achieved by eliminating the positions of those responsible for not having the ability and or the motivation to hold the wrong doers accountable rather than the entire Tenant/Renter population.
City Council, do the right thing – pass a new motion reinstating utility accounts and deal with your internal issue of periodic resurrection of this issue and the lack of will or ability to enforce your policy/procedure regarding the administration of utility accounts.
Mickey Mohan,
Camrose